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Customer service policy

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After-sale Service
Any further questions or help needed, please feel free to contact with us.
We would do our best to get back to you as soon as possible.
1Email service Monday-Friday within.( Response within 24 hours) 
2. We also schedule Skype online support as needed. (For online training or demonstration)

3. Direct calling for urgent issue.


Rapid installation and deployment
Strategic assistance
Technical and user training sessions
Side-by-side operational planning
Professional staffing solutions
 
Hardware and supplies
A 3D printing center with large clusters of MINGDA 3D Printers
All spare parts needed
Reliable MINGDA filament and MINGDA 3D scanner


Software
MINGDA Innovation Center Management Platform
MINGDA Desktop Application
MINGDA software updates free
 
Support
One warranty and lifetime maintenance for MINGDA  3D printers.
EmailS/ Call/Door to door service support for your MINGDA products
Access to MINGDA Support pages, including helpful videos, guides, manuals, FAQs, and troubleshooting tips.



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